Terms of service

Last updated: Tuesday, August 11, 2026.

These Terms of Service govern your use of the YYorrZ™ website and your purchases from us. In these Terms, "we", "us" and "our" mean YYorrZ, trading as YYorrZ™, and "you" means the person using our site or placing an order.

By visiting or using our site, or by placing an order, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site.

Please read these Terms carefully. They include important provisions on delivery, customs charges, limitation of liability and dispute resolution.

1. Eligibility and your account

You must be at least the age of majority in your place of residence to purchase from us. If you permit a minor in your care to use our site on a device you control, you accept responsibility for that use.

You agree that the information you give us, including email, billing, payment and delivery details, is accurate, current and complete, and that you are entitled to provide it. You are responsible for keeping your account credentials secure and for activity on your account. Accounts may not be transferred, sold or assigned.

2. Our products

We make every effort to describe and depict our products accurately. Colours and appearance may differ from what you see on screen because of your device, its settings and its display calibration. We do not warrant that a product's appearance will be identical to its depiction on the site.

Product descriptions, specifications and availability may change without notice. We may discontinue a product at any time, and may limit the quantities available to any customer, region or jurisdiction.

3. Fulfillment by third parties

Orders are fulfilled by third-party supply partners from fulfillment centers in China, the United States, the United Kingdom and Canada. The fulfillment location for an order depends on product availability and is not selectable at checkout. To fulfill your order we share the delivery details necessary to ship it with these partners and their carriers, including partners located outside your country. See our Privacy Policy for how this is handled.

4. Orders and acceptance

Placing an order is an offer to buy. We may accept or decline any order at our discretion. No contract exists until we confirm acceptance and have received and processed your payment. We may decline or cancel an order where a product is unavailable, where a pricing or description error has occurred, where payment cannot be verified, or where we suspect fraud or reseller activity.

Please check your order carefully before submitting it. Once an order has been submitted to fulfilment we may be unable to change or cancel it. If we cannot accept, change or cancel your order, we will contact you using the email address, phone number or billing address you provided.

Products are sold for personal use. We may decline orders that appear to be placed for commercial resale.

5. Prices, payment and billing

Prices, discounts and promotions may change without notice. The price that applies is the one displayed when you place your order, as confirmed in your order confirmation email.

Unless expressly stated, displayed prices exclude taxes, shipping, handling, customs duties and import charges. Import duties and taxes are set by the destination country's customs authority, are the responsibility of the recipient, and may apply to orders delivered within the United States as well as internationally. See our Shipping Policy.

Where a promotion's terms conflict with these Terms, the promotion's terms prevail for that promotion.

You warrant that the payment information you supply is accurate, that you are authorized to use the payment method, and that you will pay all charges incurred at the posted prices, including shipping and applicable taxes.

6. Pricing and typographical errors

Occasionally a product may be listed at an incorrect price or with an incorrect description because of a typographical or system error. We reserve the right to cancel any order placed at an incorrect price, whether or not the order has been confirmed and payment taken. Where payment has been taken and we cancel, we will refund you in full.

7. Shipping, delivery and risk

Delivery times are estimates and are not guaranteed. Carriers, customs authorities and events outside our control may cause delays, and we are not liable for those delays. Title and risk of loss pass to you when the carrier takes possession of the goods, subject to the protections set out in our Shipping Policy and to your statutory rights.

8. Returns and refunds

Returns, exchanges, cancellations and refunds are governed by our Refund & Return Policy, which forms part of these Terms.

9. Relationship with Shopify

YYorrZ™ is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with YYorrZ™. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and YYorrZ™, including any injury, damage, or loss resulting from purchased products and services. By executing this release, you expressly waive any claims, damages, and liabilities that may arise from or be related to your purchases and transactions with YYorrZ™.

10. Intellectual property

The site and its contents, including trademarks, text, graphics, images, video, audio and their selection and arrangement, are owned by us, our partners or our licensors and are protected by intellectual property laws. These Terms permit you to use the site for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit any material from the site without our prior written consent. Nothing in these Terms grants you a licence to any patent, trademark or copyright of ours or of any third party. All rights not expressly granted are reserved.

YYorrZ™ and our logos, product names, designs and slogans are our trademarks and may not be used without our written permission. Shopify's name, logo and marks belong to Shopify. Other marks appearing on the site belong to their respective owners.

11. Customer content and feedback

If you submit ideas, suggestions, reviews, photographs or other content to us, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that content in any medium for any purpose, including promotion of our products.

You warrant that you own or have the rights to the content you submit, that it does not infringe anyone's rights, that it is not unlawful, defamatory, obscene or abusive, and that it contains no malicious code. You must not impersonate anyone or misrepresent the origin of content. We are not obliged to keep submissions confidential, to pay for them or to respond, and we may remove content at our discretion.

12. Third-party tools and links

The site may provide access to third-party tools and links to third-party sites that we neither control nor monitor. These are provided as is and as available, without warranty or endorsement. Your use of them is at your own risk and subject to the third party's own terms. We are not responsible for the content, accuracy or practices of third-party sites, or for any loss arising from your dealings with them.

13. Acceptable use

You may use the site only for lawful purposes. You may not use it: for any unlawful or malicious purpose; to breach any applicable law or regulation; to infringe our or another party's intellectual property; to harass, abuse, defame or harm any person; to transmit false or misleading information; to send spam or unsolicited promotional material; to impersonate any person or entity; or in any way that restricts another user's enjoyment of the site or exposes us or Shopify to liability.

You must not upload malicious code, resell or exploit any part of the site, harvest others' personal information, scrape or crawl the site, or interfere with its security features. We may suspend or terminate access where we believe these Terms have been breached.

14. Fraud and chargebacks

We may cancel orders and refuse service where we reasonably suspect fraudulent activity, payment card misuse or abusive return behavior. If you have a problem with an order, please contact us before disputing a charge with your bank — most issues are resolved faster directly. Where a chargeback is raised in bad faith on goods that were delivered as described, we may recover our costs and decline future orders.

15. Termination

We may terminate this agreement or your access to the site at any time. You remain responsible for amounts owed up to termination. Sections on intellectual property, customer content, disclaimer of warranties, limitation of liability, indemnification, governing law and any others that by their nature should survive, will survive termination.

16. Disclaimer of warranties

Information on the site is provided for general information only. We do not warrant its accuracy, completeness or usefulness, and any reliance you place on it is at your own risk.

EXCEPT AS EXPRESSLY STATED BY US, THE SITE AND ALL PRODUCTS OFFERED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, NOR THOSE OF SHOPIFY, SHALL BE LIABLE FOR ANY INJURY, LOSS OR CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCT PURCHASED THROUGH IT, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

WHERE LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY TO YOU IS LIMITED TO THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD, OR FOR ANY LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED.

18. Indemnification

You agree to indemnify and hold harmless YYorrZ™, Shopify and our respective affiliates, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising from your breach of these Terms, your violation of any law or third-party right, or your use of the site.

We will notify you of any claim we seek to be indemnified for. We may control its defence and settlement at your expense, but will not settle a claim imposing non-monetary obligations on you without your consent, which you will not unreasonably withhold. You agree to cooperate in the defence of such claims.

19. Dispute resolution

If you have a problem, please contact us first at reachyyorrz@yyorrz.com. We aim to resolve complaints within 30 days of receiving them, and most matters are settled this way.

20. Governing law and jurisdiction

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law rules. You and we consent to the exclusive jurisdiction of the state and federal courts located in New York for any dispute arising from these Terms.

Where you are a consumer resident in a jurisdiction whose law grants you the right to bring proceedings locally or affords you protections that cannot be excluded by agreement, this clause does not deprive you of those rights.

21. General

Severability. If any provision is found unlawful or unenforceable, it will be enforced to the maximum extent permitted and severed to the extent it is not, without affecting the remaining provisions.

Waiver. Our failure to exercise any right under these Terms is not a waiver of that right.

Entire agreement. These Terms, together with the policies referenced in them, constitute the entire agreement between you and us regarding the site and supersede any prior agreements or communications.

Assignment. You may not assign or transfer these Terms or your rights under them without our written consent. We may assign or transfer them without notice.

Headings. Headings are for convenience only and do not affect interpretation.

22. Changes to these Terms

The current version of these Terms is always available on this page. We may update them at any time by posting a revised version, and material changes take effect on the date stated. Continued use of the site after changes take effect constitutes acceptance.

23. Contact

YYorrZ™
Email: reachyyorrz@yyorrz.com
Phone or text: +1 838 213 3511